Terms of Service

Golden Horizon Sunset Club

Terms of Service of Golden Horizon Sunset Club

Effective Date: [Insert Effective Date]

1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the services, facilities, website, reservation channels, events, and related offerings provided by Golden Horizon Sunset Club ("Golden Horizon Sunset Club", "we", "us", or "our").

By visiting our premises, making a reservation, purchasing any product or service, attending any event, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any applicable house rules, event policies, posted notices, and lawful instructions issued by our staff.

If you do not agree to these Terms, you must not use our services or enter our premises. These Terms are intended to be interpreted in accordance with the laws of the Republic of the Philippines, including applicable consumer protection, civil, data privacy, and electronic commerce laws.

2. Scope of Services

Golden Horizon Sunset Club operates a sunset-club venue offering, among others, the following services:

  • Sunset lounge seating;
  • Craft cocktails and premium beverages;
  • Live acoustic and DJ performances;
  • Private event bookings;
  • Group dining reservations; and
  • Themed sunset parties.

We may modify, suspend, or discontinue any service, menu item, entertainment program, seating arrangement, reservation category, or event offering at any time, subject to applicable law and any confirmed booking terms.

Certain services may be subject to age restrictions, capacity limits, dress codes, health and safety requirements, minimum spend requirements, booking deposits, or other conditions communicated at the time of reservation or entry.

3. User Obligations and Responsibilities

By using our services, you agree to comply with the following obligations:

  • Provide accurate, complete, and current information when making reservations, inquiries, or purchases;
  • Comply with all venue rules, safety instructions, security procedures, and lawful directions of our personnel;
  • Behave in a respectful manner toward staff, performers, guests, and neighboring establishments;
  • Not engage in unlawful, abusive, disruptive, harassing, discriminatory, violent, or unsafe conduct;
  • Not bring prohibited items into the premises, including illegal drugs, weapons, hazardous materials, or any item restricted by law or venue policy;
  • Not damage, deface, steal, or misuse any property belonging to Golden Horizon Sunset Club or third parties;
  • Comply with all applicable laws and regulations, including those relating to alcohol consumption, public decency, noise, and safety;
  • Ensure that minors, if permitted in designated areas or events, are accompanied and supervised as required by law and venue policy;
  • Not use our premises or services for unlawful, fraudulent, or unauthorized commercial purposes;
  • Immediately report accidents, injuries, security concerns, or suspicious activity to our staff.

We reserve the right to refuse entry, remove any guest, cancel reservations, or suspend service where we reasonably determine that a person has violated these Terms, venue policies, or applicable law, or poses a risk to safety, order, or the enjoyment of other guests.

4. Payment Terms and Conditions

All prices for food, beverages, seating, reservations, event packages, service charges, deposits, and other fees will be communicated through our menus, booking confirmations, official channels, or on-site notices. Unless otherwise stated, prices are in Philippine Pesos (PHP) and may be subject to applicable taxes, service charges, and other lawful charges.

  • Reservations and deposits: Certain bookings, including private events, group dining, and premium seating, may require a non-refundable or partially refundable deposit to secure the reservation.
  • Minimum spend: Some areas, dates, or events may require a minimum spend, which will be disclosed before confirmation.
  • Payment methods: We may accept cash, credit/debit cards, bank transfers, e-wallets, or other payment methods as announced from time to time.
  • Authorization: By providing payment details, you represent that you are authorized to use the selected payment method and that all information provided is accurate.
  • Failed payments: We may cancel or suspend any booking or service if payment is declined, reversed, disputed, or otherwise not successfully completed.
  • Chargebacks and disputes: Any payment dispute must first be raised with us in good faith. Unjustified chargebacks may result in cancellation of services, denial of future bookings, and recovery of reasonable costs to the extent permitted by law.

We reserve the right to correct pricing errors, subject to applicable law, and to refuse or cancel orders or reservations where a manifest error has occurred.

5. Cancellation and Refund Policy

Cancellation and refund rules may vary depending on the type of service, booking category, event, and promotional terms. The specific policy applicable to your reservation will be disclosed at the time of booking and shall form part of your agreement with us.

  • General reservations: Cancellations made within the permitted cancellation window, if any, may be eligible for rescheduling or refund subject to administrative fees, if disclosed.
  • Private events and group bookings: Deposits for private events and large group reservations may be non-refundable or subject to staged refund conditions due to advance preparation, staffing, and inventory commitments.
  • Late cancellations and no-shows: Failure to arrive on time or cancellation after the applicable deadline may result in forfeiture of deposits, minimum spend charges, or other applicable fees, to the extent allowed by law.
  • Event cancellations by us: If we cancel a booking or event for reasons within our control, we may offer rescheduling, credit, or refund, as appropriate and subject to applicable law.
  • Force majeure and safety-related cancellations: If services are disrupted due to force majeure, government restrictions, safety concerns, or circumstances beyond our reasonable control, refunds or credits, if any, will be handled in a fair and lawful manner based on the circumstances.

Refunds, where approved, will generally be processed using the original payment method within a reasonable period, subject to banking and payment processor timelines.

6. Liability Limitations

To the fullest extent permitted by Philippine law, Golden Horizon Sunset Club, its owners, officers, directors, employees, agents, performers, contractors, and affiliates shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of opportunity, or reputational harm, arising from or related to your use of our services.

We do not guarantee uninterrupted, error-free, or fully secure access to any reservation system, website, or digital platform. We are not liable for delays, service interruptions, or technical failures caused by third-party providers, internet connectivity issues, or circumstances beyond our reasonable control.

Guests are responsible for their own personal belongings. To the extent permitted by law, we are not liable for loss, theft, or damage to personal property brought onto the premises, except where such liability cannot lawfully be excluded.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by law, including liability for fraud, wilful misconduct, gross negligence, or other liability that cannot be excluded under applicable Philippine law.

Alcoholic beverages are served subject to age verification and responsible service policies. We reserve the right to refuse service to any person who appears intoxicated or otherwise unfit to consume alcohol safely.

7. Intellectual Property Rights

All content, trademarks, logos, trade names, designs, photographs, menus, event concepts, promotional materials, music selections, website content, and other intellectual property associated with Golden Horizon Sunset Club are owned by us or licensed to us and are protected by applicable intellectual property laws of the Philippines and international treaties, where applicable.

You may not copy, reproduce, distribute, modify, publicly display, transmit, publish, create derivative works from, or otherwise exploit any of our intellectual property without our prior written consent, except as expressly permitted by law.

Any feedback, suggestions, reviews, or ideas submitted to us may be used by us without restriction or compensation, unless otherwise prohibited by law or agreed in writing.

8. Data Protection and Privacy

We respect your privacy and process personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules and regulations, and other applicable Philippine privacy laws.

By using our services, you consent to the collection, use, storage, disclosure, and processing of your personal information as necessary to:

  • Process reservations, payments, and event bookings;
  • Verify identity and age where required by law or policy;
  • Provide customer support and service communications;
  • Improve our services, safety, and guest experience;
  • Comply with legal, regulatory, accounting, and security obligations; and
  • Send service-related notices and, where permitted, promotional communications.

We may share personal information with service providers, payment processors, event partners, legal authorities, or other third parties only as necessary for legitimate business purposes, compliance, or as otherwise permitted by law.

We implement reasonable organizational, physical, and technical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

For questions, requests, or concerns regarding personal data, please contact us using the details provided in Section 12.

9. Force Majeure

Golden Horizon Sunset Club shall not be liable for any delay, failure, interruption, or inability to perform any obligation under these Terms if such failure is caused by events beyond our reasonable control, including but not limited to:

  • Acts of God, typhoons, floods, earthquakes, fire, or other natural disasters;
  • Government actions, regulations, permits, restrictions, or orders;
  • War, terrorism, civil unrest, riots, labor disputes, or strikes;
  • Power outages, utility failures, internet disruptions, or telecommunications failures;
  • Pandemics, epidemics, public health emergencies, or quarantine measures; and
  • Any other event beyond our reasonable control.

In such cases, we may suspend, reschedule, modify, or cancel affected services or events without liability except to the extent required by law or expressly stated in a booking-specific policy.

10. Changes to Terms

We may revise these Terms from time to time to reflect changes in our operations, legal requirements, safety practices, or business needs. Updated Terms will be posted through our official channels or made available upon request.

Unless otherwise stated, changes will take effect upon posting. Your continued use of our services after the effective date of any updated Terms constitutes your acceptance of the revised Terms.

If a change materially affects a confirmed booking, we will act in accordance with applicable law and, where appropriate, provide reasonable notice.

11. Applicable Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms, our services, or your use of our premises shall, to the extent permitted by law, be subject to the exclusive jurisdiction of the proper courts located in Makati City, Metro Manila, Philippines, unless mandatory law provides otherwise.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where necessary to protect rights, property, safety, or confidential information.

12. Contact Information

If you have any questions, complaints, requests, or notices regarding these Terms or our services, you may contact us at:

  • Company: Golden Horizon Sunset Club
  • Address: Unit 12, 3rd Floor, Ayala Triangle Gardens Tower 2, Paseo de Roxas, Makati City, Metro Manila 1226, Philippines
  • Email: [email protected]
  • Phone: +63 2 8847 3925

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, void, unenforceable, or contrary to applicable law by a competent court or authority, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if not possible, severed from these Terms.

The remaining provisions shall continue in full force and effect and shall not be affected by the invalidity or unenforceability of any one provision.

By using the services of Golden Horizon Sunset Club, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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